Terms of Service

1. Service description

Disclo (disclo.eu) provides EU AI Act Article 50 compliance tooling for small online businesses. The service includes:

• A free Article 50 Scope Check (Scope Check wizard) that emails a tailored report.
• The Compliance Kit — a one-time purchase containing disclosure text templates, a chatbot/voice/emotion-recognition disclosure copy library, and an implementation guide.
• The Pro subscription — a hosted disclosure badge (badge.js), server-side event logging, monthly evidence dashboard, and PDF evidence export for one website domain.
• A WordPress plugin that injects the badge on WordPress sites.

Disclo is operated as a sole-trader business based in the Netherlands. Contact: hello@disclo.eu.

2. What Disclo is not

Disclo is a documentation and tooling product. It is not a law firm and does not provide legal advice. Nothing on disclo.eu or delivered through our products constitutes legal advice or creates a lawyer–client relationship. Final compliance responsibility remains with your business. For advice specific to your situation, consult a qualified EU technology lawyer.

3. Acceptable use

You agree not to:

• Resell, sublicense, or redistribute the Kit templates or badge script as a standalone product.
• Use the badge script on a domain you have not licensed under an active Pro subscription.
• Attempt to reverse-engineer, scrape, or overload the Disclo service or its logging endpoints.
• Use Disclo to mislead end users about whether they are interacting with an AI system.
• Use the service in violation of EU law or the laws of your jurisdiction.

You may freely adapt the disclosure text from the Kit for use on websites and apps operated by your business. You may use Disclo on as many of your own websites as you have active Pro subscriptions for (Pro is licensed per domain; the Kit is licensed per business).

4. Payment terms

• Compliance Kit: one-time payment of €69 (excl. VAT). Lifetime access to the purchased version and free updates for 12 months.
• Pro subscription: €19/month or €149/year (excl. VAT) per website domain. Auto-renews until cancelled.
• Applicable VAT is added at checkout based on your location. Payments are processed by Stripe; Disclo does not store card details.

Refunds. Digital products are non-refundable once delivered, except where EU consumer law requires otherwise (e.g. the 14-day right of withdrawal under Directive 2011/83/EU, which you waive at checkout by requesting immediate delivery of digital content). Pro subscriptions can be cancelled at any time and will stop renewing at the end of the current billing period; no pro-rata refunds are issued for the current period. If you believe you are entitled to a refund under EU consumer law, email hello@disclo.eu.

5. Pro subscription lifecycle

If your Pro subscription lapses or is cancelled, the badge script and logging endpoints stop serving your domain. Your existing evidence log remains exportable from the dashboard for 90 days after cancellation, after which it may be deleted.

6. Limitation of liability

Disclo is provided as guidance and tooling, not as legal advice. To the maximum extent permitted by law, Disclo's total liability for any claim arising from use of the service is limited to the total amount you paid Disclo in the 12 months preceding the claim. Disclo is not liable for regulatory enforcement outcomes, fines, legal costs, lost profits, or indirect or consequential damages arising from your use or non-use of the service. Nothing in these terms limits liability that cannot be limited under applicable law (e.g. liability for fraud, gross negligence, or death/personal injury).

7. Changes to the service

We may update templates, badge styling, or features as official EU AI Office and Commission guidance evolves. Material changes to pricing or core functionality will be communicated by email with at least 30 days' notice.

8. Governing law

These terms are governed by the laws of the Netherlands, without regard to conflict-of-laws rules. The General Data Protection Regulation (GDPR) and EU consumer-protection law apply where relevant. Disputes that cannot be resolved informally will be submitted to the competent court in the Netherlands, without prejudice to mandatory consumer-protection rules that may grant you the right to bring proceedings in your country of residence.

9. Governing language

The English-language version of these terms is the governing version. Translations into Dutch, German, French, Spanish, and Italian are provided for convenience only; in case of any discrepancy, the English version prevails.

10. Contact

hello@disclo.eu